Hours and Location

Contact us using our online form or find the correct building below to see relevant contact info and hours

Services at this location:

  • Corporate Services: Taxes, animal licenses, utility bills, parking fine payment, account receivable payments, media requests
  • Planning & Development: Business licenses, building and renovation permits, development permits
  • Economic Development: Business support
  • Council meeting chambers

Contact:

  • Hours: Monday to Friday, 8:00 AM - 4:30 PM, closed on statutory holidays
  • Call: T 403 887 2141 | F 403 887 3660 | Employee directory: 403 887 1185
  • Email
  • Address: 5012 - 48 Avenue, Sylvan Lake, AB, T4S 1G6
    • This is the general mailing address for the Town of Sylvan Lake 
  • Engage.sylvanlake.caCurrent projects open to questions or feedback
  • Social: Facebook | Twitter 
  • Media inquiries for the Town: Communications Officer, T 403 887 1185 Ext. 240 | Online Form

NexSource Centre

Services at this location:

  • Recreation facility and programs: Skating rink, curling rink, swimming pool, fitness, walking track, senior centre, Viewpoint Lounge
  • Tourism: Visitor services, tourism business support
  • Events: Events run by Town of Sylvan Lake 
  • Facility rentals: Parks and indoor facility bookings

Contact:

Services at this location:

  • Family and Community Support Services (FCSS): youth services, early childhood services, youth mentoring, volunteer services, home support, senior services, community development, family resource network (FRN), information/referral services  

Contact:

Sylvan Lake Protective Services Building

Services at this location:

  • Municipal Enforcement: community standards and bylaw enforcement, municipal and Provincial traffic enforcement, parking compliance, vehicle for hire registry and regulation
  • Animal Services: Lost and found pets, animal control, wildlife and pest control
    • If you need to reach Animal Services for an animal related emergency, please call 403 887 3333
    • If an animal is threatening public safety, or poses as a danger that needs immediate action, call 911.

Contact:

Services at this location:

Contact:

Services at this location:

Contact:

  • Hours: Monday to Friday, 8:00 AM to 4:00 PM, closed on statutory holidays
  • Waste collection: Tuesday to Friday. No collection on New Year's Day or Christmas Day
  • Call Parks: 403 887 2800, Ext 1
  • Call Public Works Operations: 403 887 2800, Ext 2
  • Call Public Works Environmental Services: 403 887 2800, Ext 3
  • Fax: 403 887 4083
  • Email
  • Address: #1 Industrial Drive, Sylvan Lake, AB

Services at this location:

Contact:

  • Winter Hours:
    November - March,
    Wednesday - Saturday,
    9:00 AM to 5:00 PM,
    Closed Sundays and statutory holidays
  • Summer Hours:
    April - October,
    Monday - Saturday,
    9:00 AM to 5:00 PM,
    Open until 8:00 PM on Wednesdays, 
    Closed Sundays and statutory holidays
  • Call: T 403 887 2800 | F 403 887 4083
  • Email
  • Address: 5150 30 Street, Sylvan Lake, AB, Find us one km east of the roundabout on Highway 11A, and 0.5 km south on 30 Street (RR 12)

The Town of Sylvan Lake is closed for the following holidays:

  • New Year's Day
  • Alberta Family Day
  • Good Friday
  • Easter Monday
  • Victoria Day
  • Canada Day
  • Heritage Day
  • Labour Day
  • Thanksgiving Day
  • National Day of Truth and Reconciliation
  • Remembrance Day
  • Christmas Day
  • Boxing Day
  • Christmas Eve - Shortened hours, call for details