Sylvan Lake

Services at this location:

• Corporate Services: Taxes, animal licenses, utility bills, parking fine payment, account receivable payments, media requests
• Planning & Development: Business licenses, building and renovation permits, development permits
• Economic Development: Business support
• Council meeting chambers

Contact:

• Hours: Monday to Friday, 8:00 AM - 4:30 PM, closed on statutory holidays

• Call: T 403 887 2141 | F 403 887 3660 | Employee directory: 403 887 1185
• Email
• Address: 5012 - 48 Avenue, Sylvan Lake, AB, T4S 1G6
  • This is the general mailing address for the Town of Sylvan Lake 
• Engage.sylvanlake.ca: Current projects open to questions or feedback
• Social: Facebook | Twitter 
• Media inquiries for the Town: Communications Officer, T 403 887 1185 Ext. 240 | Online Form

NexSource Centre

Services at this location:

• Recreation facility and programs: Skating rink, curling rink, swimming pool, fitness, walking track, senior centre, Viewpoint Lounge
• Tourism: Visitor services, tourism business support
• Events: Events run by Town of Sylvan Lake 
• Facility rentals: Parks and indoor facility bookings

Contact:

• Hours: Monday to Friday, 6:00 AM - 8:00 PM, Saturday and Sunday, 10:00 AM - 6:00 PM
• Call: T 403 887 2199 | Toll Free 1 866 887 5550 | F 403 887 2258
• Email
• Address: 4823 49 Ave, Sylvan Lake, AB, T4S 1M6
• Social: Recreation Facebook | Visit Sylvan Lake Facebook | Visit Sylvan Lake Twitter | Visit Sylvan Lake Instagram

Services at this location:

• Family and Community Support Services (FCSS): youth services, early childhood services, youth mentoring, volunteer services, home support, senior services, community development, family resource network (FRN), information/referral services  

Contact:

• Address: 4725 - 43 Street, Sylvan Lake, AB
• Call: T 403 887 1137 | F 403 887 1194
• Email
• Hours: Monday to Friday, 8:00 AM - 4:00 PM, closed on statutory holidays
• Social: Family and Community Support Services Facebook | Flipside Youth Centre Facebook | Flipside Youth Centre Instagram

Sylvan Lake Protective Services Building

Services at this location:

• Municipal Enforcement: community standards and bylaw enforcement, municipal and Provincial traffic enforcement, parking compliance, vehicle for hire registry and regulation
• Animal Services: Lost and found pets, animal control, wildlife and pest control
  • If you need to reach Animal Services for an animal related emergency, please call 403 887 3333

  • If an animal is threatening public safety, or poses as a danger that needs immediate action, call 911.

Contact:

• Report an enforcement concern: Online form
• Hours: Monday to Friday, 8:00 AM to 4:00 PM, closed on statutory holidays
• Call: T 403 858 7280 (Leave a message) | F 403 858 7281
• Email
• Address: 4260 - 50 Avenue, Sylvan Lake, AB

Services at this location:

• In an emergency, call 911
• Fire Department: Protecting life, property and the environment, safety education, Fire Hall tours (updated form coming soon!)

Contact:

• Hours: Monday to Friday, 9:00 AM to 3:30 PM, closed on statutory holidays 
• Call: T 403 864 5090  |  F 403 864 5095
• Email: Fire Department 
• Address: 2 Beacon Hill Drive, Sylvan Lake AB
• Social: Facebook | Twitter

Services at this location:

• Public Works operations: garbage, recycling, green programs
• Environmental services: water, sewer, and wastewater. For utility billing questions, contact Corporate Services
• Parks: trails and parks maintenance

Contact:

• Hours: Monday to Friday, 8:00 AM to 4:00 PM, closed on statutory holidays
• Waste collection: Tuesday to Friday. No collection on New Year's Day or Christmas Day
• Call Parks: 403 887 2800, Ext 1
• Call Public Works Operations: 403 887 2800, Ext 2
• Call Public Works Environmental Services: 403 887 2800, Ext 3
• Fax: 403 887 4083
• Email
• Address: #1 Industrial Drive, Sylvan Lake, AB

Services at this location:

• Public Works Waste Transfer Site: garbage disposal, recycling, green programs
• No after hours access

Contact:

• Winter Hours:
  November - March,
  Wednesday - Saturday,
  9:00 AM to 5:00 PM,
  Closed Sundays and statutory holidays
• Summer Hours:
  April - October,
  Monday - Saturday,
  9:00 AM to 5:00 PM,
  Open until 8:00 PM on Wednesdays, 
  Closed Sundays and statutory holidays
• Call: T 403 887 2800 | F 403 887 4083
• Email
• Address: 5150 30 Street, Sylvan Lake, AB, Find us one km east of the roundabout on Highway 11A, and 0.5 km south on 30 Street (RR 12)