To make a Utility payment with OptionPay, you need:
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Utility account number
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Civic Address
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Phone number
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Email address
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Where to find this information
Questions?
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Questions about your utility invoice? Contact us or call 403 887 2141
Pay now
To make a property tax payment with OptionPay, you need:
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Roll number
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Civic Address
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Phone number
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Email address
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Where to find this information
Questions?
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Questions about your property tax invoice? Contact us or 403 887 2141
Pay now
To make a business license payment with OptionPay, you need:
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Invoice number
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Customer number
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Business name
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Business license number
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Phone number
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Email address
- Once you have this information ready, make your payment online now
Questions?
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Questions about your business license renewal? Contact us or call 403 864 5663
Applying for a new business license?
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You must apply and receive an invoice before you can use Option Pay
Pay now
To make a home support payment with OptionPay, you need:
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Account number
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Invoice number
Questions?
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Questions about your accounts receivable invoice? Contact us or call 403 887 2141
Pay now
To make an animal license payment with OptionPay, you need:
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Customer number
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Document number
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Animal tag number
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Phone number
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Email address
Questions?
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Questions about your license renewal? Contact us or call 403 887 2141
Pay now
To make a cemetery payment with OptionPay, you need:
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Invoice number
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Phone number
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Email address
Questions?
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Want to purchase a cemetery plot? Contact us or call 403 864 5663
Pay now
To make a environmental search payment with OptionPay, you need:
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Company name
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Civic address for the property being requested
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Legal address for the property being requested
Questions?
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Contact us or call 403 864 5557
Pay now
To make an Accounts Receivable payment with OptionPay, you need:
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Account number
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Invoice number
Questions?
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Questions about your accounts receivable invoice? Contact us or 403 887 2141
Pay now
To make a business license fine payment with OptionPay, you need:
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Ticket number
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Business name
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Phone number
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Email address
Questions?
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Contact us or call 403 864 5663
Pay now
To make ticket/fine payments with OptionPay:
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Please check the date of your ticket, if it is more than 21 days old, you will receive a new ticket that will be paid to the province. Provincial tickets are 11 digits long and begin with the letter “A” and end with the letter “R”
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Ticket Number
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Ticket Offense Date
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Use OptionPay ONLY for tickets paid within 21 days of offense
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After 21 days, your ticket becomes a Provincial Violation Ticket. Pay using the provincial system
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Phone number
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Email address
Pay now
Option Pay FAQs
OptionPay is a payment card system the Town of Sylvan Lake uses for its online credit card transactions. You can find out more information about OptionPay by visiting their website.
Yes. All transactions carried out through OptionPay follow a tiered fee schedule, starting at a minimum fee of $2.00. To see the full fee schedule for using this payment option, please visit their fee schedule.
The fees are administered through the OptionPay program for the use of their service and not through the Town of Sylvan Lake.
Please contact OptionPay for information on their security measures. Please note that the Town of Sylvan Lake takes no responsibility for, and accepts no liability, in the event of security breaches, technical difficulties, or other issues that may arise from your use of OptionPay. All users accept responsibility for their use of this service and do so at their own risk.