Alberta's Freedom of Information and Protection of Privacy Act (FOIP) came into force for local government bodies on October 1, 1999. FOIP strikes a balance between the public's right to know, and an individual's right to privacy, in terms of information held by the Town of Sylvan Lake.
The FOIP act:
- Ensures that the Town is open and accountable to the public by allowing access to records; and
- Protects the privacy of our citizens by controlling how we collect, use and disclose personal information.
Under the provisions of the FOIP Act, you have the right to:
- Request access to Town of Sylvan Lake records;
- Access information that we have about you;
- Request corrections if your personal information is inaccurate; and
- Request the Office of the Information and Privacy Commissioner to conduct an independent review of any issue, related to FOIP.
Collection of information
All information is collected in compliance with section 33 (c) of the Freedom of Information and Protection of Privacy (FOIP) Act.
When you visit an official Town of Sylvan Lake website , our web server automatically collects a limited amount of standard information essential to the operation and evaluation of the site. This information is not used to identify individuals who come to the site, nor is it disclosed to other public bodies or individuals.
The information that's collected identifies the following:
- the page from which you arrived
- the date and time of your page request
- the IP address your computer is using to receive information
- the type and version of your browser
Personal information
The only information we may use to identify you is the information you give voluntarily. For example, when you sign up for e-mail updates of government announcements, you will be asked to provide your e-mail address.
This personal information is disclosed only to the authorized personnel who use it to process and respond to your request.
While the personal information you send is secure once it reaches the government server, it may not be secure in transit between your computer and ours. For more information about any of the policies described above, please contact our I.T and G.I.S Services Department
Cookies
Official Town of Sylvan Lake websites may use cookies to collect anonymous statistical information such as browser type, screen size, traffic patterns and pages visited. This information helps us provide you with better service. We do not store personal information in cookies, nor do we collect personal information from you without your knowledge, as you browse the site.